Case Study — Real Estate

Meridian Homes: from empty show flat to a 3,100‑name waitlist

How Kitss rebuilt Meridian's brand, launched their pre‑sale campaign, and turned cold traffic into qualified buyer leads in 90 days flat.

Launch weekSell‑out — Day 41
ClientMeridian Homes
IndustryReal Estate Development
Engagement3 Months
ServicesBrand · Web · Paid Media
01 Client

Who Meridian Homes is, and where they started

Meridian Homes is a mid‑size residential developer building premium low‑rise apartment communities on the edge of growing suburban markets. Across two earlier projects, every unit had sold through broker networks — Meridian had never run a direct‑to‑buyer digital campaign, and had no owned channel to talk to prospective buyers directly.

Ahead of their third launch, they came to Kitss with a construction timeline, a floor plan, and no website, ad account, or lead‑capture system in place.

Founded2014
Team size22 people
HeadquartersZirakpur, Punjab
Prior marketingBroker referrals only
02 Objective

What "success" had to look like

Sell 60% of Phase 1 before construction completed — without paying broker commission on every unit, in under three weeks of runway before launch day.

Obstacle 01

No digital presence

No website, no ad accounts, no CRM, no way to capture or follow up with a lead.

Obstacle 02

Unproven audience

The team had never sold direct‑to‑buyer, so nobody knew who was actually searching in this price band.

Obstacle 03

Compressed timeline

Pre‑launch marketing needed to be live in under three weeks — with the sales floor already staffed and waiting.

03 Approach

How we got there — four phases, twelve weeks

Phase 1 · Week 1–2

Discovery & Positioning

Buyer research, competitor pricing audit, and a messaging framework built around what actually moves this audience — price transparency, connectivity, and move‑in timelines.

Phase 2 · Week 2–4

Brand & Website

Refined visual identity, a project microsite with a virtual walkthrough, and a GoHighLevel CRM wired to capture and route every enquiry automatically.

Phase 3 · Week 4–6

Campaign Launch

Meta and Google ad creative across four audience segments, dedicated landing pages per segment, and a retargeting funnel for every visitor who didn't convert first time.

Phase 4 · Week 6–12

Optimize & Scale

Weekly A/B testing on creative and audiences, lead scoring so the sales team called hot leads first, and automated handoff from ad click to site‑visit booking.

04 Creative in Market

A look at the ads that did the work

meridian.homes Sponsored
3 BHK Homes From ₹58L — Book a Site Visit
♡ ⤳ ⋯
meridian.homes Spacious 3 & 3+1 BHK homes, 12 mins from the ring road. Limited Phase 1 units.
Instagram — Carousel Adreplace image
Meridian Homes Sponsored · Meta Lead Ad
Book Your Site Visit Today

meridianhomes.in — Homes ready to move by Diwali.

Meta — Lead Adreplace image
Admeridianhomes.in
Meridian Homes — 3 BHK Apartments From ₹58 Lakh

RERA‑approved, 12 mins from the ring road. Book a free site visit this weekend — limited Phase 1 inventory remaining.

Google — Search Adreplace image
meridianhomes.in/launch
Your New Home Starts Here

3 & 3+1 BHK residences, ready sooner than you think.

Book a Free Site Visit
Landing Page — Heroreplace image
05 Results

The numbers, 90 days after launch

3,142
Waitlist sign‑ups, up from zero
4.8×
Return on ad spend across Meta & Google
−62%
Cost per lead vs. industry benchmark
41 days
To sell out Phase 1 inventory
+184%
Qualified leads, month over month
96%
Of leads captured directly — zero broker fee
06 In Their Words

Hear it straight from Meridian's team

02:14 — CLIENT TESTIMONIAL
“Kitss didn't just build us a website — they gave us a pipeline. We had a waitlist before we'd poured the first slab.”
Rohan Kapoor Director of Sales, Meridian Homes
07 Verified on Upwork

What the client said, on the record

Up Upwork Job Success
5.00
Job Success100%
On budgetYes
On timeYes

"Kitss ran our entire pre‑launch campaign end to end — brand, website, and ads. We sold out Phase 1 six weeks ahead of schedule. Communication was excellent throughout."

Rohan Kapoor · Director of SalesReal Estate Brand & Ad Campaign · Fixed Price

"What stood out was how fast the team moved — creative was live within three weeks of kickoff, and they kept optimizing every week after. Would hire again without hesitation."

Priya Nanda · Marketing LeadPaid Media Management · Hourly
08 A Note From the Client

Message for us

Working with Kitss felt like adding a marketing department overnight. They understood our buyers better than we did after fourteen years in this business — and they proved it with a waitlist before we'd even topped out the building. Grateful doesn't quite cover it.

Rohan Kapoor Director of Sales, Meridian Homes

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